• Goal: Improve the efficiency of resolving tax disputes.         

  Objectives:

  • decrease turnaround time of appeals from 90 days.
  • reduce staff and Board turnover to improve efficiency.

   Goal: improve accessibility and information on the tax appeal process via our website.

   Objectives:

  • Drive customers and public to website for information.
  • Update and streamline mtab.mt.gov to be more user-friendly.
  • Use Service Now platform to allow Taxpayers to submit appeals online.

   Goal: Ease access to training for county tax appeal boards.

   Objective:

  • Utilize technology like zoom to better reach the 56 county tax appeal boards for training in lieu of in-person training where travel is required.
  • Provide and updated CTAB manual with appendixes

County Tax Appeal Boards

• To provide independent local review of Department of Revenue real and personal property assessments (Section 15-15-101(3), MCA).